Terms and Conditions

1. Introduction

Welcome to Jepsen Global. These Terms and Conditions govern your use of our website and immigration consulting services for both the United States and Canada. By accessing our website or engaging our services, you agree to be bound by these terms. Please read them carefully before proceeding.

Jepsen Global provides comprehensive immigration consulting services for the United States and Canada. Our services include visa applications, green card and permanent residency applications, study permits, work permits, family sponsorships, business immigration, investor visas, citizenship applications, and appeal services for both countries. Our services are provided by qualified immigration consultants and legal professionals with expertise in US and Canadian immigration law.

2. Definitions

"Company", "We", "Us", "Our" refers to Jepsen Global and its employees, consultants, and authorized representatives.
"Client", "You", "Your" refers to any individual or entity using our services or website.
"Services" refers to all immigration consulting, application preparation, document review, representation, and related offerings for both the United States and Canada.
"USCIS" refers to United States Citizenship and Immigration Services.
"IRCC" refers to Immigration, Refugees and Citizenship Canada.
"DOS" refers to the US Department of State.

3. Scope of Services

Jepsen Global provides professional immigration consulting services for both the United States and Canada. We assist with application preparation, document gathering, form completion, submission to relevant authorities, and ongoing case management. We do not guarantee approval of any visa, green card, permit, or application. All immigration decisions are made solely by government authorities including USCIS, IRCC, US consulates, visa offices, and immigration tribunals.

Our consultants provide advice based on current immigration laws and policies of both countries. Immigration laws change frequently, and we cannot be held responsible for changes that occur after we provide our advice or submit your application.

Important Note: Jepsen Global is strictly an immigration consulting firm. We are not a job recruitment agency, employment placement agency, or staffing firm for either the United States or Canada. We do not find jobs for clients, guarantee employment in either country, or match candidates with employers. Our services focus solely on immigration applications and pathways. Any employment obtained in the US or Canada is the sole responsibility of the client and independent of our services.

4. Client Responsibilities

As a client, you agree to:

Provide complete, accurate, and truthful information and documentation
Disclose all relevant facts that may affect your application, including criminal history, previous refusals, medical conditions, immigration violations, and misrepresentation issues
Respond promptly to our requests for information, documents, or signatures
Pay all fees as outlined in your service agreement
Notify us immediately of any changes to your contact information, circumstances, or immigration status
Understand that providing false or misleading information may result in application refusal, bans from the US or Canada, deportation, or criminal prosecution

Failure to meet these responsibilities may result in delays, refusal of your application, or termination of our services without refund.

5. US Immigration Services

Jepsen Global provides consulting services for various US immigration pathways including but not limited to:

Family-based green cards (spouse, parent, child, sibling petitions)
Employment-based green cards (EB-1, EB-2, EB-3, EB-4, EB-5)
Non-immigrant visas (B1/B2 tourist/business, H-1B work visa, L-1 intracompany transfer, F-1 student visa, J-1 exchange visitor, O-1 extraordinary ability, E-2 investor visa)
Diversity Visa Lottery guidance
DACA renewal assistance
US citizenship and naturalization applications
Waivers of inadmissibility
Appeals and motions

We provide strategic advice on these pathways but do not guarantee outcomes. All US immigration decisions are made solely by USCIS, DOS, and US consular officers.

6. Canadian Immigration Services

Jepsen Global provides consulting services for various Canadian immigration pathways including but not limited to:

Express Entry (Federal Skilled Worker, Canadian Experience Class, Federal Skilled Trades)
Provincial Nominee Programs (PNP)
Family sponsorship (spouse, parent, grandparent, dependent child)
Study permits and work permits
Visitor visas (Temporary Resident Visas)
Business immigration and Start-Up Visa
Canadian citizenship applications
Appeals and judicial reviews

We provide strategic advice on these pathways but do not guarantee outcomes. All Canadian immigration decisions are made solely by IRCC and immigration officers.

7. No Guarantee of Results

Jepsen Global does not guarantee the approval of any application for either the United States or Canada. Immigration officers in both countries have complete discretion to approve or refuse applications based on their assessment of your eligibility, credibility, and compliance with immigration laws.

Factors outside our control include but are not limited to: processing times, policy changes, quota limitations, visa bulletin backlogs, officer discretion, background checks, medical inadmissibility, criminal inadmissibility, public charge determinations, and misrepresentation findings.

Our success rate is based on past performance and does not predict future results. Each application is unique and assessed on its own merits.

8. No Employment Guarantee or Job Placement

Jepsen Global is an immigration consulting firm only, serving both the US and Canadian markets. We do not operate as a job recruitment agency, employment placement service, or staffing firm in either country. We do not:

Guarantee or promise job placement in the United States or Canada
Find employment opportunities for clients in either country
Match candidates with specific employers
Arrange job interviews or job offers
Provide Labor Condition Applications (LCA) for H-1B visas or Labour Market Impact Assessments (LMIA) for Canada beyond immigration advice
Charge fees for job placement, which is strictly prohibited by law in both countries

Any claims or suggestions that we provide job placement services are false. If you encounter any third-party making such claims on our behalf, please report it to us immediately.

Clients who secure job offers do so independently through their own efforts, networking, or legitimate job search platforms. We may provide general advice on how job offers can impact immigration applications for either country, but we do not facilitate the job search process.

9. Fees and Payment

All fees for our services are outlined in your signed service agreement. Fees are quoted in the currency specified and do not include government filing fees (USCIS, IRCC, or DOS fees), third-party fees (such as language tests, educational credential assessments, medical exams, police certificates, biometrics fees), or applicable taxes.

Government fees are subject to change without notice. You are responsible for paying all government fees directly or reimbursing us if we pay on your behalf.

Payment terms are specified in your service agreement. Late payments may result in suspension of services. Refunds are governed by the refund policy in your service agreement and applicable consumer protection laws.

10. Confidentiality and Privacy

We take your privacy seriously. All information you provide is protected under applicable privacy laws. We do not share your personal information with third parties except:

As required to process your application (USCIS, IRCC, Department of State, consulates, designated organizations)
With your explicit written consent
As required by law or court order
To protect our legal rights or prevent fraud

Your information is stored securely and retained only as long as necessary for legal and business purposes. You may request access to your file at any time.

11. Limitation of Liability

To the maximum extent permitted by law, Jepsen Global shall not be liable for:

Any indirect, incidental, special, consequential, or punitive damages
Loss of profits, opportunities, or anticipated savings
Damages resulting from application refusals, delays, or government decisions from either the US or Canada
Actions taken by immigration authorities or third parties in either country
Any outcomes related to employment search or job placement, as we do not provide such services

Our total liability to you for any claim arising from our services shall not exceed the total fees you paid to us in the twelve months preceding the claim.

Nothing in these terms excludes liability for fraud, death, personal injury, or any liability that cannot be excluded by law.

12. Indemnification

You agree to indemnify and hold harmless Jepsen Global, its employees, consultants, and affiliates from any claims, damages, losses, liabilities, costs, or expenses arising from:

Your breach of these Terms and Conditions
Your provision of false, incomplete, or misleading information to US or Canadian authorities
Your violation of any law or third-party rights in either country
Your use of our services or website

13. Termination of Services

Either party may terminate the service agreement in accordance with its terms. We may terminate services immediately if:

You provide false or misleading information
You fail to pay fees when due
You act in a manner that damages our reputation or business
We reasonably believe continuing services would violate immigration laws or professional ethics of either country

Upon termination, we will provide you with all original documents in our possession. Digital files may be retained as required by law.

14. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Jepsen Global and protected by copyright laws of both the United States and Canada. You may not reproduce, distribute, modify, or create derivative works without our written permission.

You retain ownership of your personal documents and information. We retain ownership of our templates, checklists, guides, and proprietary processes.

15. Third-Party Links

Our website may contain links to third-party websites, including USCIS, IRCC, and other government resources. These links are provided for convenience only. We do not endorse or control these websites and are not responsible for their content, privacy practices, or terms.

16. Governing Law

These Terms and Conditions are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein. Any disputes arising from these terms or our services shall be resolved in the courts of Ontario, Canada. For US clients, this choice of law applies to the contractual relationship, but immigration matters are governed by US federal law.

17. Dispute Resolution

We encourage you to contact us first to resolve any concerns. If a dispute cannot be resolved informally, you agree to submit to binding arbitration in accordance with the rules of the ADR Institute of Canada before pursuing litigation.

The arbitration shall take place in Toronto, Ontario, in English. The arbitrator's decision shall be final and binding.

18. Force Majeure

We shall not be liable for delays or failures in performance resulting from causes beyond our reasonable control, including but not limited to: natural disasters, pandemics, government actions including shutdowns, war, terrorism, strikes, internet outages, or changes in immigration laws of either the United States or Canada.

19. Amendments to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes become effective immediately upon posting to our website. Your continued use of our services after changes constitutes acceptance of the modified terms.

Material changes will be communicated to active clients via email.

20. Severability

If any provision of these Terms and Conditions is found to be unenforceable or invalid, that provision shall be severed, and the remaining provisions shall continue in full force and effect.

21. Entire Agreement

These Terms and Conditions, together with your signed service agreement, constitute the entire agreement between you and Jepsen Global. They supersede all prior agreements, representations, or understandings, whether written or oral.

22. Contact Information

If you have questions about these Terms and Conditions, please contact us at:

Jepsen Global
Email: connect@jepsenglobal.com
Phone: +254 759 000 333 | +1 332 777 3997

23. Professional Conduct

Our consultants are regulated by the College of Immigration and Citizenship Consultants (CICC) for Canadian matters. For US immigration matters, we work with qualified professionals who adhere to US immigration laws and ethical standards. You may verify credentials upon request.

We adhere to the highest professional and ethical standards in both countries. If you have concerns about our professional conduct, please contact us directly.

By engaging our services or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.